GPT Cold Email Generator – Support Hub

Need help fast?
Email us at [email protected] We reply within 24 h on business days.

Quick links


Installation & authorisation

“The add-on can’t access my sheet”

Open Extensions ▸ Apps Script ▸ Project Settings and click Revoke authorisation, then reinstall the add-on and approve the Google consent screen again.

“Install button is greyed out”

Your Workspace admin may have blocked third-party add-ons. Ask them to allow GPT Cold Email Generator (ID: 313836988626).

Generating emails

“Generate Emails button is disabled”

Make sure you have:
• Selected a URL range (mandatory)
• Selected an Output Body range
• Saved your company details.
All other ranges are optional.

“I get ‘Free trial expired’ but I only generated 12 emails”

Your personal counter is stored in UserProperties. Clearing browser data does not reset it. If you believe the counter is wrong, email us and we’ll extend your quota.

Billing & licence

Lifetime licence vs. monthly plan

The in-add-on payment (USD 49) unlocks the UI forever. After that you add your own OpenAI key and pay usage (~0.002 USD/email) directly to OpenAI.

Prefer a managed monthly plan where we keep paying the tokens? Email [email protected].

“How do I add / update my OpenAI key?”

Sidebar ▸ Manage API Key → paste your sk-… key. The key is encrypted and can be deleted anytime.

Data & Privacy

See our full Privacy Policy. Key points:


© 2025 Pampa & Código – Last updated 25 Jun 2025